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Increasing community participation by activating the role of municipal councils and the participation of civil society institutions and establishing an interactive platform to present ideas and attract pioneers of ideas and innovators
• This initiative aims to increase community participation and volunteer work and attract ideas from the beneficiaries of municipal services to raise the efficiency of municipal work through activating the role of municipal councils and the participation of
Listing and documenting lands and real estate units based on a unified cadastral reference and updated topographical maps to speed up the real estate registration.
* Obtaining reliable information about land ownership is one of the main obstacles that many Saudi cities suffer from, which negatively affects the urban landscape in cities.
Develop public benefit markets by operating them by the private sector
This initiative aims to raise the efficiency of establishing and operating public benefit markets by the private sector in accordance with the best international standards and experiences.
Improving the Efficiency and Effectiveness of the Complaints System (940)
The initiative aims to provide a single platform to receive citizen complaints and respond quickly to them through a unified system that supports the municipalities and municipalities and helps in prioritizing improving the quality of municipal services pro
Improving customer experience by applying a centralized, interconnected system
* The initiative aims to develop beneficiaries' services by studying and improving the customer's journey in the municipal sector
* The initiative targets clients of the municipal sector and stakeholders
Developing the municipal real estate investment system
Developing and processing regulations, legislation, and executive regulations for the disposal of municipal assets, which raises asset revenues and contributes to achieving financial sustainability
Your opinion matters
A service directed to the owners of commercial establishments to issue a QR code sticker, which allows customers to evaluate the services provided to them and to show all the details related to the commercial establishment.
Snap and send
An initiative concerned with enabling community participation; in improving the urban landscape in the cities of the Kingdom by providing reports of manifestations of visual distortion in support of the quality of life and improving the services provi
Facilitating the procedures for obtaining municipal services, unifying and automating them, and enforcing the electronic link with the relevant authorities
* The initiative aims to overcome the existing challenge represented by the multiplicity of procedures and operational models for the enabling and supporting agencies to provide services within the municipal sector and empower their human resources by worki
Balady Store
A group of municipal services available through the “Balady” application, and contribute to accelerating the pace of providing municipal services to urban residents with innovative business m
