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A new supportive service that allows the beneficiary to object to the invoice issued with the automatic cancellation request or the cancellation request submitted by the beneficiary with the ability to specify the objected items and enter the reason for the objection and the ability to attach an attachment.

The application is sent to the Objections Review Committee, and the committee is given options (rejecting the application, accepting the application in part, accepting the application in full).

It happens that there are licenses that were previously transferred from the old owner, but they are still in his account on the Balady platform, and through this service an objection request is submitted to be reviewed and the correct owner identified.

This use case describes how a user can submit a Business Classification Certificate request if they do not have a Business Classification Certificate.

The service aims to display previously assigned tasks.

Preview the previous submitted requests.