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Studying, developing and preparing municipal facilities and services to serve the pilgrims
The initiative aims to serve the guests of Rahman, starting from the ports (land, sea, and air) in Makkah Al-Mukarramah, Al-Madinah Al-Munawwarah, Jeddah, and Taif to the Two Holy Mosques, through studying, establishing, developing, and improving municipal
Studying and developing the sites of the invasions and peaceful historical sites in the cities of the guests of Rahman
Studying and developing the areas surrounding the sites of the invasions and the Islamic historical areas in the cities of the Guests of Rahman (Mecca - Medina - Jeddah - Taif - Jamum) (such as: Uhud - Al-Khandaq - Badr - Hira Cave).
Studying and designing a smart cities platform for managing municipal assets in the cities of Guests of Rahman (the integrated cloud center for control and leadership)
With the spread of the smart city application and the additional reliance on related technologies, the cities of Guests of Rahman (Makkah - Madinah - Jeddah - Taif - Jamoum) will need a command and control center as part of an integrated cloud center for co
Study and development of slums adjacent to the central region in Makkah and Madinah
The initiative aims to study and develop many public facilities, sites, and open areas such as roads, streets, and squares, and linking that with an efficient guiding or inferential system, and developing specialized engineering solutions, which will contri
Study and application of universal accessibility standards for pedestrians in Medina
Preparing sidewalks, pedestrian paths, and service facilities surrounding the central area, and providing them with facilities for people with special needs, including visitors and Umrah pilgrims, for easy movement back and forth to the central area.
Listing and documenting lands and real estate units based on a unified cadastral reference and updated topographical maps to speed up the real estate registration.
* Obtaining reliable information about land ownership is one of the main obstacles that many Saudi cities suffer from, which negatively affects the urban landscape in cities.
Improving the Efficiency and Effectiveness of the Complaints System (940)
The initiative aims to provide a single platform to receive citizen complaints and respond quickly to them through a unified system that supports the municipalities and municipalities and helps in prioritizing improving the quality of municipal services pro
Improving customer experience by applying a centralized, interconnected system
* The initiative aims to develop beneficiaries' services by studying and improving the customer's journey in the municipal sector
* The initiative targets clients of the municipal sector and stakeholders
Facilitating the procedures for obtaining municipal services, unifying and automating them, and enforcing the electronic link with the relevant authorities
* The initiative aims to overcome the existing challenge represented by the multiplicity of procedures and operational models for the enabling and supporting agencies to provide services within the municipal sector and empower their human resources by worki
Evaluate and treat dangerous sites and prepare existing urban roads with the necessary traffic safety elements
The initiative aims to produce a heat map for sites that witness high rates of traffic accidents and to prepare a list of dangerous sites by collecting statistics and data related to accidents, analyzing them, understanding their causes, and identifying the
