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a service that appears to the beneficiary on balady portal within the health certificate services and without need to log on, showing the data and status of the health certificate request in terms of different search inputs such as the application number or the type and number of the ID and others.

A service that enables the beneficiary to submit his objection to the municipal fines imposed on him during the monitoring visits during the regular objection period.

This service allows beneficiaries to request a new municipal service in the secretariats and municipalities through available application channels. Municipal service requests aim to provide a new service to the beneficiary to help improve their quality of life and serve them in the required and correct manner for a group of specific classifications.

This service involves receiving inquiries from beneficiaries regarding one of the municipal sector's services sent through available channels (application/municipality portal or call center) and responding to them by the relevant authority in the ministry, with the possibility of enhancing it by consulting the ministry's agency or the customer service department of the relevant secretariat.

This service allows the client to submit a note (report) for processing by the relevant authority in the municipal sector, according to specific classifications.

This service enables beneficiaries to inquire about administrative communication transactions in the ministry's correspondence system and the secretariats affiliated with the ministry through integration with the central administrative communication system in the ministry (correspondence).

The service aims to display previously assigned tasks.

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One of the initiatives of positive incentives for commercial establishments, which is a periodic measurement system that aims to raise the level of competition and compliance among owners of commercial establishments to implement regulations and special requirements in accordance with the digital checklists approved by the Ministry