Transaction Inquiry

1) Log in to Balady through Single Sign-On (Absher).

2) Choose Customer Relationship Services.

3) Choose "Inquire about a transaction."

4) View the instructions and confirm the validity of the information.

5) Choose the transaction entity (the ministry or Amana).

6) Choose the Amana, which the transaction-related

7) Choose the year of the request.

8) Choose the type of transaction.

9) Enter the verification code.

10) Inquire about the transaction.

11) The transaction data appears to the beneficiary according to the selected search fields.

Service Level Agreement

Valid request number and the entity to which the request belongs to.

There are no requirements or fines for the service

الاسئلة الشائعة

What is a transaction inquiry service?

It is a service that enables beneficiaries to inquire about the administrative communication transactions that exist in the correspondence system at the level of the ministry and the secretariats that follow the ministry through linking with the central administrative communication system in the ministry (correspondence).

How can I benefit from the transaction inquiry service?

You can inquire about a transaction through the Balady website, the mobile application (Balady), or by contacting the call center employee at 199040.

Can I query any transaction?

The beneficiary can inquire about any transaction received by the Ministry or one of the trusts affiliated with the Ministry.