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Service
Report Financial/Administrative Corruption
An e-service provided by the Oversight and Anti-Corruption Authority (Nazaha), which enables beneficiaries to report any administrative or financial corruption.
Service
Points Program to Improve classification
Receiving and maintaining all evaluations of establishments that result in positive or negative points to apply their impact on the classification certificate of city service providers, which leads to raising the commitment of establishments and avoiding committing violations that may affect them later.
Service
Transaction Inquiry
This service enables beneficiaries to inquire about administrative communication transactions in the ministry's correspondence system and the secretariats affiliated with the ministry through integration with the central administrative communication system in the ministry (correspondence).
Service
Submitting a Report
This service allows the client to submit a note (report) for processing by the relevant authority in the municipal sector, according to specific classifications.
Service
General Inquiries Service
This service involves receiving inquiries from beneficiaries regarding one of the municipal sector's services sent through available channels (application/municipality portal or call center) and responding to them by the relevant authority in the ministry, with the possibility of enhancing it by consulting the ministry's agency or the customer service department of the relevant secretariat.
Service
Municipal Service Request
This service allows beneficiaries to request a new municipal service in the secretariats and municipalities through available application channels. Municipal service requests aim to provide a new service to the beneficiary to help improve their quality of life and serve them in the required and correct manner for a group of specific classifications.