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It is a service that enables beneficiaries to inquire about the administrative communication transactions that exist in the correspondence system at the level of the ministry and the secretariats that follow the ministry through linking with the central administrative communication system in the ministry (correspondence).

You can inquire about a transaction through the Balady website, the mobile application (Balady), or by contacting the call center employee at 199040.

The beneficiary can inquire about any transaction received by the Ministry or one of the trusts affiliated with the Ministry.

Municipal service requests can be submitted through the Balady website, or the mobile application (Balady) and by contacting the call center employee 199040.

There may be fees for some classifications of municipal service applications, which are defined by the responsible employee in the concerned department, as the application will be canceled if the fees are not paid on time.