Developing and operating technical work in the Ministry, secretariats and municipalities
Based on the Kingdom’s Vision 2030 and in realization of the National Transformation Program, the initiative aims to equip, operate and build digital capacities in the municipal sector, rationalize duplicate technical components such as applications and dat
Developing the municipal real estate investment system
Developing and processing regulations, legislation, and executive regulations for the disposal of municipal assets, which raises asset revenues and contributes to achieving financial sustainability
Developing the smart environmental system in Makkah Al-Mukarramah and the holy sites
The initiative presents an integrated project aimed at establishing an infrastructure for a network of sensors that covers the entire cities of the Guests of Rahman (Makkah - Madinah - Jeddah - Taif - Jamoum) and their vital areas according to each city, su
Development of population density
Preparing studies, recommendations and a model to support the decision to analyze and provide housing to organize and increase the population density within the urban blocs in several selected cities
development of the Farasan Islands
This initiative organizes the mechanism of cooperation between the General Authority for Tourism for National Heritage and the Ministry of Municipal and Rural Affairs in terms of implementing and operating public facilities projects that contribute to the t
Establishing a center of excellence for urban design
The initiative aims to establish and operate a center to attract national and international competencies in the field of urban design and areas affecting the urban landscape, such as architecture, urban design, landscaping, environmental architecture, urban
Evaluate and treat dangerous sites and prepare existing urban roads with the necessary traffic safety elements
The initiative aims to produce a heat map for sites that witness high rates of traffic accidents and to prepare a list of dangerous sites by collecting statistics and data related to accidents, analyzing them, understanding their causes, and identifying the
Facilitating the procedures for obtaining municipal services, unifying and automating them, and enforcing the electronic link with the relevant authorities
* The initiative aims to overcome the existing challenge represented by the multiplicity of procedures and operational models for the enabling and supporting agencies to provide services within the municipal sector and empower their human resources by worki
Improving customer experience by applying a centralized, interconnected system
* The initiative aims to develop beneficiaries' services by studying and improving the customer's journey in the municipal sector
* The initiative targets clients of the municipal sector and stakeholders
Improving the Efficiency and Effectiveness of the Complaints System (940)
The initiative aims to provide a single platform to receive citizen complaints and respond quickly to them through a unified system that supports the municipalities and municipalities and helps in prioritizing improving the quality of municipal services pro